Our core values focus on respecting and acknowledging our client’s individuality, rights, privacy, choice, independence, dignity, respect, and partnership. We recognize that each person has their own identity, needs, wishes, choices, beliefs, and values. We apply these value by:

• collaborating with colleagues and community resources to continually strive for the highest level of client care possible;

• keeping our client’s health, quality of life and well-being central in the design and delivery of services;

• treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity while recognizing and maintaining confidentiality of client information;

• showing respect for all cultures, religions, ethnicities, sexual orientation, ages, gender and disabilities;

• recruiting, training and retaining competent staff;

• valuing, supporting, recognizing and apprieciating our staff who are our greatest asset;

• nurturing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward;

• developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations;

• conducting our business in an accountable and responsible manner;

• adhering to the professional code of ethics of the Home Care industry; and,

• applying continuous quality improvement measures throughout our Agency.